LEGAL & PRIVACY
Privacy Policy
How Anthos Floral Design collects, protects, and respects your personal information.
1. Who We Are
Anthos Floral Design is an independent floristry studio based in County Durham, UK. Our website address is: https://anthosflowers.com. We are committed to protecting your privacy and ensuring transparency in all our data practices.
2. What Information We Collect
When you place an order, subscribe to our updates, or contact our studio, we collect necessary transaction details including your name, delivery address, recipient details, phone number, email address, and order notes.
3. How We Use Your Data
We use your details exclusively to fulfil orders, coordinate floral delivery with you or funeral directors, process payments securely, and answer customer inquiries. We never sell or exchange your data with third parties.
4. Payment Processing
Payments are handled through encrypted, secure third-party payment gateways. We do not store or process your credit/debit card numbers directly on our servers.
5. Your Rights & Contact
Under UK GDPR and Data Protection laws, you have the right to request access to the data we hold regarding your account or order history, or request erasure. For any questions, please contact our studio directly.